Key Responsibilities
Lead the integration of healthcare machine systems with the Equashield cloud platform, including data mapping and validation with diverse customer data sets
Collaborate directly with customers, understanding their technical and business needs to design practical and effective solutions
Automate existing manual service and support processes, improving speed and accuracy by developing scripts and tools
Perform advanced data analysis including big data processing, logs, and database querying to identify and solve system issues
Participate in customer calls and interface regularly to clarify requirements, provide updates, and ensure smooth delivery of solutions
Maintain clear and timely ation of integration processes, automation workflows, and customer communications
Continuously seek process improvements and innovation opportunities within the service automation domain
Qualifications & Skills
Proficient in programming, preferably Python or Java, with experience in automation and scripting
Proactive and self-learning attitude
Strong understanding of data integration concepts, ETL, and mapping between heterogeneous healthcare data sources
Excellent command of English, both verbal and written, to confidently engage with international customers and internal teams
Customer-oriented mindset with exceptional problem-solving skills and a “can do” attitude
Experience working in healthcare or medical device integrations is a plus
Familiarity with big data tools, log analysis, and database querying (e.g., SQL) is highly desirable
Ability to manage multiple tasks independently and deliver under tight deadlines